Testimonials

The Government of Cabo Verde sees The Investment Climate Facility for Africa (ICF) as a perfect partner, given its specific conception, objectiveness and nature of being a public-private partnership between government and the private sector that aims to help Africa create a more attractive business environment.

Cabo Verde has benefited from ICF's speedy project implementation, a less heavy administrative disbursement procedure, and a supply of technical assistance to ensure compliance of projects deadlines. We can hereby confirm that we all need such a partner for the sustainability of our development.

We support the ICF initiative and recommend that it continues to provide resources to transform Africa.

Cristina Duarte - Minister of Finance, Republic of Cabo Verde

 


The Rwanda Revenue Authority substantially recognizes the importance of its cooperation with the Investment Climate Facility for Africa (ICF).

ICF support helped Rwanda Revenue Authority to modernize its Tax System to address the concerns of the private sector in tax filing and payment processes. Now secure online filing of tax returns can be done from anywhere, making it easier and more convenient for the tax payer.

Let me take this opportunity and thank the management of ICF for the valuable support towards improving and facilitating trade in Rwanda. We look forward to future support so as to continuously improve our processes.

Richard Tusabe - Commissioner General, Rwanda Revenue Authority, Republic of Rwanda

 


The Rwanda Ministry of Natural Resources appreciates and recommends ICF's contribution to the remarkable progress registered under our country's land reform program and investment climate enhancement. This partnership has grown significantly over the last 7 years and Rwanda is keen to continue working with ICF to help it achieve its objectives particularly in the field of land administration.

Vincent Biruta - Minister of Natural Resources, Republic of Rwanda

 


ICF contribution goes beyond funding the project [Tunisia Stock Exchange Capacity Building Project]. Prior to ICF, we had a vision and some funding. ICF helped us make this vision a reality within a very short timeframe; which would have been impossible if we were alone. ICF design and implementation acumens taught to us during this project contributed greatly to this achievement. We are very grateful.

Adel Grar - Board Member of the Tunisia Stock Exchange; Chairman of the Tunisia Stockbrokers Association; and President of the Tunisia School for Stock Exchange

 


The Government of the Republic of Zambia is thankful to the Investment Climate Facility for Africa (ICF) for partnering with us through the Zambia Revenue Authority to render assistance in the modernization process of the institution. In particular, your support has gone a long way in the implementation of the Taxonline facility and also financing most activities relating to change management, training and communication. Modernization programs within the Zambia Revenue Authority are critical for enhanced revenue collections through improved efficiencies.

Once more, on behalf of the Government of the Republic of Zambia, I wish to sincerely express my profound gratitude to ICF for the assistance rendered to the Zambia Revenue Authority in its modernization process.

Pamela C. Kabamba - Permanent Secretary, Ministry of Finance, Republic of Zambia

 


The Zambia Revenue Authority’s vision is to be a world class service organization, recognized as a beacon for excellence, effectiveness, professionalism and efficiency.

The introduction of the TaxOnline System, co-funded by Government of the Republic Zambia and ICF is one great step towards achieving that vision.

Berlin Msiska - Commissioner Genera, Zambia Revenue Authority, Republic of Zambia

 


We recognised the need for an experienced partner that could simplify complex processes, address challenges as they arose, and provide ongoing support to an internal team that would implement new procedures. We also needed a partner that could unlock rapid financing to accommodate our specific needs. In ICF we found all this and more.

Time was of the essence so the project was implemented in December 2008, just three months after we approached ICF. The project was successfully concluded just 17 months later, in May 2010.

Traore Kassoum comments: “I would recommend that all institutions across Africa explore how their services and processes can be enhanced by calling on the support of ICF. The private sector, which is the engine of our continent’s economic growth, will only expand if a country’s investment climate is improved and business owners are made aware of, and are willing to take advantage of, the improvements made.

Traore Kassoum, Director, Ouagadougou Land Registry One Stop Shop in Burkina Faso.

 


My most profound experience with the ICF was during project development where a good working relationship with the project developer was established. Sometimes we found that he was working more towards developing a project than we were. It was very rare to see a development partner that had more passion for your own project than we do sometimes. ICF pushed and challenged us.

Louise Kanyonga, Rwanda Registrar General

 

The project has seen tremendous reductions in the time and costs of clearing customs in Monrovia, with significant benefits to businesses. We hope that over the next few years we will roll out improvements to all 17 customs centres in Liberia. We want to do more work with ICF in the future. ICF is more effective than other donors because it is focused on specific areas. I would suggest other institutions identify exactly what they want to achieve in terms of their investment climates – business registration, customs etc. Then they should look into what other countries are doing and approach ICF for funding. The demand must come from the country - then ICF will help them implement.

Decontee King-Sackie, Commissioner of Customs in Liberia.

 

Personally, I have had the opportunity of working with ICF on a number of occasions. The first time was when I acted as the President of the High Commercial Court in Rwanda when Rwanda was launching its new commercial courts as part of the Rwanda Investment Climate Project (RICP). After I came back from Rwanda, I was invited by the Mauritian Judiciary to assist in the present project funded by ICF as Project Director and I attended the ICF Summit in Tanzania in May 2010.

I have been impressed with ICF’s approach at all levels. ICF assistance is not about imposing a predefined solution on beneficiaries, it is about facilitating the country’s own goals, taking into account the local context and specificities. ICF means business in the sense that it insists on things being done well through strict monitoring, implying adherence to a predefined project implementation schedule, regular reporting, requiring the beneficiary to account for shortcomings and delays and so on, which is indeed important when providing financial assistance for a specific purpose.

Benjamin Marie Joseph, Judge at the Supreme Court of Mauritius

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